Change of service availability hours

From the 1st of February 2013
the standard VillageMall Service availability hours will be 6.00 AM to 6:00 PM AEST time.

Our partners with Private host services may offer other or extended hours of service access.

SMSF365 Document Storage-> Australia

With the opening of  the new AWS S3  node in Sydney this week, we have moved all offshore SMSF365 documents onto the Sydney node.

It is expected that access will be updated on all Services this weekend.

This will provide enhance access, plus move the data to within Australasian regulatory control.
The data will still be encrypted in transport and at rest.


Regards
VillageMall Support Team

BBY Data

BBY daily client data is not available today.

Please contact your broker, to have corrected.

SMSF Service Update

The SMSF is available for general release.

This wholesale service, may be purchased by any accounting practice.

BBY Data corruption

Saturday 8th September 2012
There is a data corruption within the BBY bank extract file, which prevents the processing of any bank transactions.
This corruption will cause the daily summary files, portfolio cash holdings or bank transaction reports to in-accurate.

Issue reported to BBY Trade Support.

Sunday 9th September 2012 Data still corrupt.

Monday 10th September 2012 Data still corrupt.

Tuesday 11th September 2012 Data still corrupt.

Wensday 12th September 2012 Data  Fixed.

BBY ETO Options for 30th August 2012

The BBY DCA system processing failed overnight.
This has resulted in no updates for the last days ETO trades or positions being delivered to VillageMall.

The system will re-sync on the Saturday morning update, no transactions will be lost.

ATO 2012 Tax table changes..

Changes to Leave Loading
There is no longer a separate withholding tax scale for employees who are entitled to leave loading. Tax Scale 7 now appears as Tax Scale 2 which is defined by the ATO as "Where the payee claimed the tax-free threshold with or without leave loading"

Existing employees with table 7 selected will have tax of zero as there is no longer a table.
All payroll officers MUST check the allocations of employees to ATO tax tables.

Typically this will mean a change from table 7 to table 2, or "Tax Free Threshold, with LL" from the drop down list.

2012 Year End

As the financial year ends on a weekend this year, the following needs to be considered:

• the End Of Year tax packs are scheduled to be available on 9th of July 2012.
• until the 9th of July, Year End reports should not be relied upon. 
• the last day of all reports will be the 29th June 2012,
• the current period reports will flip to the new financial year on the 1st of July 2012
• the 29th of July holdings will be loaded for the 1st July 2012 reports.
• BPS Clients using IB, will change financial years on Tuesday 3rd July 2012.

BPS enhancements

The following enhancements have been added to all BPS services:

• Accrued income, and dividends added as line items within cash
• Option Realised Gains report
• YTD option income changed to use net realised gain above, i.e only closed option positions are included.

BBY BPS specific:

• Option realised gains, do not include any old berndale option trades
• On transfer from Berndale to BBY, there were no open option positions entered, hence these will have incorrect cost base when position is closed.
• Many MBL CMA accounts have missing bank transactions from 2nd dec 2011 -> mid April 2012, as such many reports will be incorrect.

IB service enhancements

The scheduled IB service enhancements should be completed by Wensday of this week, and will be available from the following morning to all subscribers.

See previous post regarding functionality.
This update will also include a number of fixes for the IB "Client Investment Report".

Electronic End Of Year Tax Pack for BBY clients

We have scheduled (1st July 2012) the release of an industry standard OFX export capability for our 2012 End of Year Tax pack for BBY BPS clients.

OFX end of year exports have been available to all Interactive Brokers users of BPS, this feature has now been extended to all subscribed BBY BPS clients.

OFX  is used by most of the global financial institutions world wide, including all Australian banks, the file may be imported into all accounting packages, such as quicken, MYOB, etc and any leading tax preparation packages, or optionally processed via Excel as an XML database.

We expect this will significantly reduce the costs associated with the data entry and preparation of your investment Tax Return for 2012.

This new feature is included at no additional cost to all existing BBY clients as of the 30th June 2012.


The VillageMall Support team.

Interactive Brokers

Due to the increase in volume of Interactive Broker(IB) accounts, VillageMall is moving IB processing to a dedicated processing service, over the coming weeks.

While the changes should be transparent to all subscribers, there may be temporary issues during this time.

Once the move is complete all IB portfolio's should be available 2 hours earlier then currently, i.e from ~ 6:00 AM AEST.

Thank you for your understanding over this time, as the new service should offer an improved service level to all IB account holders.

Service access..

Subscribers are reminded that only root level URL's may be used to access VillageMall services..

I.e https://invest.villagemall.net.au,
 https://solutions.villagemall.net.au or any of our white label services such as
 https://portfolio.bby.com.au.

Any deep linking such as  https://invest.villagemall.net.au/WebOffice/Mlogin.aspx etc may fail due to internal changes within our network.

Please ensure that only the top level domain is used to access any VillageMall Service, this includes any saved links.

Updated Subscriber Agreement

All VillageMall Services are supplied under a Subscriber Agreement, which all Subscribers must read and accept before using our Subscription Services.

We have updated this agreement to:
a)  include use of optional digital certificates to protect supplied Data when communication with VillageMall using email.
b) the communication of supplied Data between VillageMall and any individual linked to a Subscriber Account; when said Subscriber Service, has multiple Subscriber Accounts.

All subscribers shall review and Agree the current terms and conditions, should you not agree with the above terms and conditions you shall cease using the Subscriber Service.

BBY SmartPortfolio - update

With the exception of the following, all features should be working:

• MBL bank feed still missing
• Numerous data load issues, on conversion to new clearing system. 
• Typically these issues relate to equity holding and cost base values
• These typically cause erroneous realized capital gains results. 
• Please contact BBY trade support to have these corrected.

BBY SmartPortfolio - update

We expect to complete the final QA, of the merged system, by the end of January 2012.

• Most out standing issues should be addressed by the end of this week, and the enhanced "Client Investment and Taxation Report" will be available from beginning of next week.
• Our new emailed Client Investment service will also be available from next Monday.You can receive a daily "YTD Report" within your email in-box each morning (~ 8:00am EST), no need to logon to your account.
• While we have tried to ensure that the merge of data across the various systems, especially for Stonebridge clients who have historical data from the 30th June until the move to BBY, has been error free; please review your BBY smart portfolio, and report any issues to BBY trade support.
  
• All performance reporting, has been removed until, the outstanding CMT transactions issues are resolved.

Contact your advisor or BBY tradesupport for full details of the new emailed reporting service.

BBY SmartPortfolio - update

The following changes will be online this week

• Enhanced option reporting
• Fixed equity reporting, removed zero holdings from reports
• New self clearing contract notes, have been merged with existing notes
• Additional status of open/close has been added to all option contracts
• Option contracts now have an identifier which can be used by BBY trade support
• Closed option positions, now have P&L calculated for tax purposes
• Clients with Foreign equity holdings will see blank values for current values etc ( contact BBY if you wish to see daily values for these foreign holdings).

The following outstanding issues

• Performance reports should not be relied upon, until final QA is completed.

Holiday Break

VillageMall and our staff, will be taking a break from the close of business, Friday, December 16th, and will re-open on Monday, January 9th, 2012.
I would like to, thank our clients for their ongoing support during 2011, and wish you, and your family a safe and happy festive season.

Regards
Charles Moore
CEO VillageMall.

BBY SmartPortfolio services

BBY data from their self clearing system,  is available today i.e from the 7th December 2011.

Notes:
a) Data between the 2nd of December (old BSL clearing) and the 7th of December, is not yet available, but will be processed when available.
b) Option contracts are not available, but will be online when available.
c) For Option contracts we expect to offer separate opening and closing positions, plus provide contract identifiers for options.
d) Until all data is available and processed, the performance, or any reports using daily data, may not be accurate.
e) We will post a separate announcement, when all data is available and processed.


We expect all subscribed portfolio's, will have a complete history from the 1st July 2011 when completed.

Thank you for your patience during the change over to BBY self clearing.

BBY - Self clearing changes

Based upon past experience, VillageMall expects that the change from BSL to BBY self clearing will cause data feed availability issues. We will try our best to minimise the effect on client portfolio's.

It is expected, that the change over will occur on the first Monday of December, this will also be the first day when operational data is available from BBY self clearing; hence our Quality Assurance process cannot be completed, until at least two weeks after this date.

During this time, VillageMall will be collecting all data, and while there may be a period where daily client portfolio access is not available, we will process and correct any clearing data.

It is expected, VillageMall will be able to merge all existing BBY/BSL portfolio client data (including Stonebridge), with the new BBY self clearing data to create a complete end of year tax pack from the 30th June 2011.

Any existing client portfolio's with data pre-30th June 2011, will continue to have access to this data, all other clients will have pre-june 2011 data removed.

It is recommended that any clients who require a copy of their 2010-2011 tax pack; to print, and retain, within their local records, before the end of November 2011.

Any questions regarding the BBY self clearing, please contact BBY trade support.