Friday, April 27, 2012

Interactive Brokers

Due to the increase in volume of Interactive Broker(IB) accounts, VillageMall is moving IB processing to a dedicated processing service, over the coming weeks.

While the changes should be transparent to all subscribers, there may be temporary issues during this time.

Once the move is complete all IB portfolio's should be available 2 hours earlier then currently, i.e from ~ 6:00 AM AEST.

Thank you for your understanding over this time, as the new service should offer an improved service level to all IB account holders.


Saturday, April 14, 2012

Service access..

Subscribers are reminded that only root level URL's may be used to access VillageMall services..

I.e https://invest.villagemall.net.au,
 https://solutions.villagemall.net.au or any of our white label services such as
 https://portfolio.bby.com.au.

Any deep linking such as  https://invest.villagemall.net.au/WebOffice/Mlogin.aspx etc may fail due to internal changes within our network.

Please ensure that only the top level domain is used to access any VillageMall Service, this includes any saved links.